Heroes of the Storm crash issues – learn how to fix crash to desktop or black screen errors – fix freezing issues

Heroes of the Storm II is keep crashing to desktop when you start the game? Or while playing Heroes of the Storm   ? This is a important question because can be different issue.

If your Heroes of the Storm  is crashing as soon you want to play, then the most possible cause is that your driver is old and you need to install new one.

Few ways to fix Heroes of the Storm  crash to desktop, Heroes of the Storm

black screen issues or Heroes of the Storm  freezing in game issues.

From easy way to hard way

Turn internet and antivirus OFF and try to play Heroes of the Storm

NO? Try next

Run Heroes of the Storm  game as Administrator (right click on Heroes of the Storm  icon and select Run as Administrator)

Not working that either ?

Clean your operating system with this, then download and install vcredists and framework from here

Still Not working? Next

Update your video graphics driver!

No? Try this:

Uninstall Heroes of the Storm  game, clean the system with provided software, then install Heroes of the Storm game again


Try to install Heroes of the Storm  game on another partition! For example if your Heroes of the Storm  game is installed on C:, install it on D: or viceversa

Not working? Let`s try this:

If you are sure that your device is capable to run the Heroes of the Storm  game, then maybe you have BAD sectors on Hard Disk HDD?

I will show you how to fix hdd bad sectors!

1. Click on search box for windows and type cmd and press ENTER

2. Select Command Prompt with right click and RUN as Administrator

3. Type chkdsk f/r (or paste it) and hit enter

4. Follow the instructions (pres Y to accept) and your device will get restart and then windows will try to fix bad sectors from your HDD.